Effective October 15, 2026
PointNexus Access is a sole proprietorship run by Richard Shatto in Abbotsford, British Columbia, Canada. This policy explains what personal information we collect through this website, why, and what you can do about it. We follow British Columbia's Personal Information Protection Act (PIPA) and, where it applies, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
We don't run ads, analytics or tracking cookies, and we don't build profiles of visitors.
The contact form is handled by Formspree, a US-based service. Messages sent through it, and Cloudflare's logs, may be stored and processed outside Canada and may be subject to the laws of those countries, including access by authorities there.
We use your information to reply to your inquiry and, if you hire us, to do the work you asked for. We don't sell, rent or trade personal information, and we don't use it for marketing lists.
We keep your information as long as we need it for your inquiry or engagement, and for any record-keeping the law requires. After that, we delete it.
We treat client information, and the identity of anyone who shares information with us in confidence, as confidential. We don't disclose it unless you agree or the law requires it.
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our using it. Contact us at [email protected] or through the contact form. We'll respond within 30 days.
If you're not satisfied with our response, you can complain to the Office of the Information and Privacy Commissioner for British Columbia.
If we change this policy, we'll post the new version here with a new effective date.